PhrikMedia is responsible for personal information collected through phrikmedia.com.ng and related PhrikMedia services.

Questions about this policy, privacy requests and complaints may be submitted through our Contact page.

Depending on how you interact with us, we may collect:

• Your name, email address, telephone number and organisation.
• Billing, delivery and transaction information.
• Information submitted through contact, partnership and Growth Audit forms.
• Project briefs, business information and files you voluntarily provide.
• Account, order and customer-support records.
• Website usage information, device type, browser, IP address and cookie data.
• Marketing preferences and communication history.

We ask that you do not submit confidential third-party information unless you are authorised to provide it.

We may receive information:

• Directly from you when you complete a form, place an order or contact us.
• Through your website account and purchase activity.
• Automatically through cookies, server logs and analytics technologies.
• From payment, delivery, technology and professional-service providers.
• From publicly available business sources when relevant to a legitimate commercial enquiry.

We may process personal information to:

• Respond to enquiries and evaluate project or partnership opportunities.
• Process payments, orders, downloads and deliveries.
• Provide contracted services and customer support.
• Manage accounts, records, invoices and contractual obligations.
• Operate, secure and improve the website.
• Prevent fraud, abuse, spam and unauthorised access.
• Comply with legal, regulatory, tax and accounting obligations.
• Send requested updates or marketing communication where permitted.
• Establish, exercise or defend legal claims.

Depending on the situation, we rely on one or more of the following:

• Your consent.
• Steps required before entering a contract.
• Performance of a contract with you.
• Compliance with a legal obligation.
• Our legitimate interests, where these do not override your rights.
• Other lawful grounds available under applicable Nigerian law.

Where processing depends on consent, you may withdraw that consent. Withdrawal does not invalidate processing that occurred before it.

Orders may be processed using WooCommerce and approved payment providers such as Paystack. Payment providers process payment-card or banking information under their own privacy and security arrangements.

PhrikMedia does not intend to store complete payment-card details on its website.

The website may use essential cookies required for security, shopping-cart functions, account access and site operation.

With the required consent, we may also use analytics, preference or marketing cookies to understand website use and improve communication.

You may manage available choices through the cookie banner and your browser. Disabling essential cookies may affect site functions.

We may disclose limited information to:

• Hosting, website, email and cloud-service providers.
• Payment processors, delivery partners and order-fulfilment providers.
• Professional advisers, contractors and approved production partners.
• Regulators, courts, law-enforcement bodies or public authorities where legally required.
• A successor organisation if the relevant business or assets are reorganised or transferred.

We do not sell personal information as a standalone commercial product.

Some technology providers may process information outside Nigeria. Where this occurs, we will take reasonable steps to use providers and safeguards appropriate to the information and applicable law.

We retain information only as long as reasonably necessary for the stated purpose, contractual obligations, customer support, security, dispute resolution and legal, tax or accounting requirements.

Enquiries that do not become active projects may be deleted or anonymised when they are no longer reasonably required.

We use reasonable organisational and technical safeguards intended to protect personal information against unauthorised access, loss, misuse or alteration.

No internet service can guarantee absolute security. You are responsible for protecting passwords and devices used to access your account.

Subject to applicable conditions and exemptions, you may request:

• Information about how we process your data.
• Access to personal information held about you.
• Correction of inaccurate or incomplete information.
• Deletion where there is no lawful reason to retain it.
• Restriction of certain processing.
• Objection to certain processing.
• Withdrawal of consent.
• Portability where applicable.
• Review of certain decisions made solely through automated processing.

We may need to verify your identity before completing a request.

PhrikMedia’s commercial website is not intended to collect personal information directly from young children without appropriate parent, guardian, school or institutional involvement.

Dedicated BOBIS services may use separate child-focused privacy notices and safeguards appropriate to those services.

Please contact us first so we can investigate your concern. You may also have the right to complain to the Nigeria Data Protection Commission or another competent authority.

We may update this policy when our services, technology or legal obligations change. The updated version will be published on this page with a revised effective date.